Biz Academy: Customer Loyalty From The Inside Out
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Biz Academy
Customer Loyalty From The Inside Out
Presented by Irma Parone, CEO of Parone Group
Presented by Irma Parone, CEO of Parone Group
| This 6 month series features engaging speakers from various corporations about topics that offer educational development opportunities for local businesses of all sizes. |
Competition is all around us. Customers often leave for a lower price or any new bright & shiny object. What we need are customers who not only STICK with us but also highly recommend us to friends and colleagues. But how?
From this presentation, you will learn:
. Why customer satisfaction does not earn retention.
· Keys to earning customer loyalty from every level of your organization.
· How to handle mistakes and turn them into opportunities.
And, next steps!
Date and Time
Thursday Jan 3, 2019
8:30 AM - 10:00 AM EST
8:30-10:00 A.M.
Location
Coral Springs Regional Chamber
(Everglades Room)
9500 West Sample Road
Fees/Admission
Members: $5 per person
Future Members: $10 per person
Website
Contact Information
(954) 752-4242
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